Michael has over 25 years of franchising experience, most recently at ServiceMaster Franchise Service Group, where he was the President and Chief Operating Officer. He was responsible for more than 5,000 franchises worldwide with sales totaling more than $2.0 billion annually. As part of the $4.0 billion ServiceMaster Company, Michael led ServiceMaster Clean, Furniture Medic, AmeriSpec, and InStar Brands, which specialize in residential and commercial cleaning services, disaster restoration, on-site furniture repair, and home inspections. In addition to these responsibilities, Michael oversaw the international operations of The ServiceMaster Company brands including Terminix, TruGreen, and Merry Maids. Michael is a Past Chairman of the International Franchise Association and continues to serve on the IFA Executive Committee.